Troubleshooting: Downloading 0%

If you get stuck with the message "downloading 0%" for several minutes:

• Please keep in mind that you can only download one magazine at a time via the Zinio Unlimited app. If you tap to download one magazine and then tap to download a second one, the second one will remain at 0% downloaded for around 3-4 minutes until the first magazine is fully downloaded.
• Within the "My Library" section you will see all magazines which are being currently downloaded, however there should be one actively downloading i.e. with a "%" as per the below screenshot.
• Background downloading is not possible.  So please ensure your device is kept open (and does not go into sleep mode) when trying to download.
• As always ensure you have a strong internet connection